Case Study Category: Web Development

Website and web platform delivery projects.

  • Custom Operations Dashboard for Enterprise Field Teams

    Custom Operations Dashboard for Enterprise Field Teams

    Client: Enterprise field services org  |  Services: Custom software, web development

    Challenge

    Five hundred field technicians relied on outdated tools with poor offline support. Executives lacked real-time visibility into job completion rates.

    Delivery

    • Responsive web app with offline-first job packets
    • Role-based dashboards for technicians, managers, and executives
    • API integrations with ERP and HR systems

    Results

    • Job status updates synced within 30 seconds when connectivity returned
    • Reporting cycles shortened from weekly to daily
    • Technician NPS increased after UX simplification
    Operations team monitoring live dashboard
    Live maps and SLA indicators replaced manual spreadsheet reporting.

    Custom operations software should meet teams where work actually happens—in the field.

    Discuss a similar build with Zervax.

  • Headless Commerce Ecosystem for a Lifestyle Brand

    Headless Commerce Ecosystem for a Lifestyle Brand

    Client: Lifestyle retail brand  |  Services: E-commerce development, web engineering

    Challenge

    Campaign landing pages were slow to publish and the legacy monolith storefront could not support localized promotions.

    Solution

    Zervax delivered a headless commerce layer:

    • Composable Next.js storefront with CMS-driven collections
    • Multi-currency checkout and tax rules
    • Inventory sync across web, marketplace, and POS

    Highlights

    1. Merchandising stories publish without developer tickets.
    2. Core Web Vitals passed on mobile for campaign pages.
    3. Checkout abandonment reduced by 18% after UX refinements.
    Modern retail store interior
    Unified catalog powered three customer-facing channels.
  • SaaS Platform Rebuild for a Fintech Startup

    SaaS Platform Rebuild for a Fintech Startup

    Client: Series A fintech startup  |  Services: SaaS development, web platform engineering

    Challenge

    The client’s MVP could not support multi-tenant onboarding, tiered permissions, or reliable billing webhooks. Page loads exceeded four seconds on dashboard routes.

    Approach

    1. Domain-driven API modules for accounts, ledgers, and subscriptions.
    2. Next.js frontend with edge caching for marketing pages.
    3. Stripe billing integration with idempotent webhook processing.
    4. Observability stack with tenant-aware tracing.

    Results

    • 40% faster authenticated dashboard LCP
    • 99.95% webhook processing success rate post-launch
    • Onboarding time reduced from days to under two hours
    Fintech team reviewing product metrics
    Executive dashboards surfaced KPIs per tenant tier.

    Technology

    Node.js services, PostgreSQL, Redis queues, Next.js, and WordPress headless CMS for marketing content.